Shipping policy

At DV-AURA JEWELS, we are committed to delivering your jewellery safely and on time. Once your order is confirmed, it will be carefully packed and processed for shipping.

Orders are usually processed within 1–2 business days. Delivery time may vary depending on your location, courier availability, and serviceable pin code. Once your order is shipped, you will receive tracking details through SMS, email, or WhatsApp.

We ensure that every product is securely packed to protect it during transit. In case of any delay due to courier issues, weather conditions, festivals, public holidays, or other unavoidable circumstances, we request your patience and understanding.

Please make sure that the shipping address, contact number, and pin code entered at checkout are correct. DV-AURA JEWELS will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.

If your package appears damaged or tampered with at the time of delivery, please do not accept the order and contact our support team immediately.

For any shipping-related queries, you can contact us through our customer support details mentioned on the website.